No I use Bellsouth. I tried McAfee. It's okay but it takes forever to run a system scan with them.
Paint Your Wagon, Spybot finds the trojan everytime but just says their was a problem with it. It doesn't remove it. I don't blame them too much since they're free and they can at least find it.
You go to details in the spybot red item and write down the exact path like c:/ downloads/ temp/ 2ze/ zip or maybe rar or whatever but probably temp and zip combined
Then go to my computer and give a search for this path or track it down manually : once you found it try and delete the file or program manually
( if you succeed it will go to the trash can or norton protected recycle bin or whatever and you will have to delete it a second time probably spybot will do it for you)
If it refuses to be terminated by hand it probably will not show up using alt ctrl del which is supposed to show all running programs but does not (PoS) if it shows up try and kill it there
But since spybot found it the best bet is to download free HijackThis and read the instructions ( you have the option to run and save a logfile ) copy paste this logfile in the automatic analysis site I posted and analyze . You should see an active category with the same path name as spybot found up and running
( If you still doubt in another window run a websearch to find out what kind of trojan or whatever it is )
Now go back to HijackThis which is still open and put a check in the box in front of the bad line and choose delete with back up
If Temp is in the line I do not think there is anything whatsoever you can do wrong
Be also prepaired to find copies in " system volume information" which is normally an hidden file unless you check it as show .This file as the go back points to safe state of your computer but is useless if you are infected : so at one time I deleted the complete filehistory
Be also prepaired to find a copy in an archive on D or F or whatever you have.
Chances are if you delete the running file with HijackThis that all the other copies will be handled by spybot
I know it is scary the first time but I was paying 50 euro for every virus that refused to be deleted and the guy executed a lot of unnecessary mumbo jumbo cleaning up a lot of nonsense files hiding the fact that with his copy of a Program like HijackThis he fixed the problem in 5 minutes but staid busy and billed 45 minutes
Good luck and don't hesitate to ask